Happy Saturday to you. To many, I am a quick source to help. Well, I think it was yesterday I got my 6th or 7th phone call since after Christmas about iPod Questions. Nothing hard, just simple things that new iPod owners don’t know about. I therefore present: iPod FAQA: Your Frequently Asked Questions, Answered. Check it out after the jump.

1. My iPod is frozen! Help!
Easy fix. First, Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) This is to make sure your iPod isn’t on hold. Next, Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

If that doesn’t do the trick, try again on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If that doesn’t work, plug your iPod into a power source (wall charger or computer will work). Make sure the computer is turned on and isn’t set to go to sleep.

2. I want a song on my friends computer on my iPod. Can I do that.
Short Answer: Nope.
Medium Size Answer: In order for Apple to CTA (Cover Their A**), they need to make sure you can pirate music with your device. To do that, the iPod is locked to one music library, as far as syncing is concerned. Now, you can plug your iPod into someone else’s computer to charge it or to use disk use. But if you try to sync it, iTunes will ask you to Restore the iPod (wipe the disk).

3. Why my iPod’s battery drained so fast?
There’s a couple reasons why this could happen. When Apple says 11 hours of playback, that the longest the battery will last. So things like Watching a ton of videos, or playing Parachute are nitorious for killing the battery. This is because they use the backlight. Which means if you constantly adjust the volume or mess with controls, you’re going to drain the batter faster.

If your iPod has the tendency to turn itself on (like in your pocket), put your iPod on Hold (the silder at the top) once it’s off. This will prevent it from turning on. Slide the slider back to starting listening again. This also works well if your don’t want to bump the controls.

4. My Headphone aren’t working
There are two possible things that could have happened here. Either your headphone port broke, or you were listening to Sweet Child O’ Mine too loud. Try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the same thing happens here, your headphone are toast, and it’s time for some new ones. If the issue appears to be with the iPod, try resetting it. If that doesn’t work, then restore iPod with the latest iPod software using iTunes 7 or later.

5. My iPod’s got a folder icon with an exclamation point
If this happens, that means there is a serious issue with your iPod software, and it need to be updated. Try fully charging, updating, restoring your iPod. If you still see the exclamation point, contact support. If you see a sad iPod icon with an exclamation point (as shown), see this article as something very critical is wrong.

Hopefully this answered most of your questions. Just as a side note, If I ever get another email with one of these questions again, you will be referred here (so SEARCH FIRST!!!). If you have an iPod issue that’s NOT covered here, check out Apple’s Support Site, or leave a comment.